We do this using these core principles:
Follow the top management approach
We find and solve the most critical and challenging problems. We take an overall, independent, and fact-based view of a client’s performance. We rely on facts because they provide clarity and align people. Facts are the global management language. We work with facts to provide credible recommendations. We work directly with leaders who can partner with us to develop and accept recommendations and have the ability to implement them.
Use our global network to deliver the best of the firm to all clients
No one at McKinsey "owns" a client relationship. We rely on multiple people, not a single consultant or a single office, to provide leadership and our high standard of client service in each situation. We draw on our global network of internal or external expertise to bring together the right minds for the right solutions.